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Complaints procedure
In case you feel that you have been mis-treated or not satisfied with the service that was provided to you, you can submit a complaint. In any case I hope to listen your view and to resolve the complaint with you directly. It is also possible to involve a trusted person to handle the complaints.
As a registered member of NFG (OTR registration number 9663), the complaints will be handled centrally via NFG collective scheme. For more information you can visit the below website.
https://de-nfg.nl/niet-tevreden-over-je-hulpverlener.html
Nederlandse Federatie Gezondheidszorg:
Postbus 75 9430 AB Westerbork
0592-820030
info@de-nfg.nl
Vertrouwenspersoon (Trusted Person)
Dhr. Theo Splinter
tel: 06-46160403
vertrouwenspersoon@de-nfg.nl
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